{"id":8094,"date":"2022-03-03T12:53:42","date_gmt":"2022-03-03T12:53:42","guid":{"rendered":"https:\/\/www.ed-k.de\/service\/"},"modified":"2026-04-08T04:50:18","modified_gmt":"2026-04-08T04:50:18","slug":"service","status":"publish","type":"page","link":"https:\/\/www.ed-k.de\/en\/service\/","title":{"rendered":"Service"},"content":{"rendered":"<div  class='flex_column av-9qxooc-267b0c4d899ad579cae96184c7ab8892 av_one_full  avia-builder-el-0  el_before_av_tab_section  avia-builder-el-no-sibling  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l58540aw-54251dd9939035d6e5fef44dc2f1d90d\">\n.av_font_icon.av-l58540aw-54251dd9939035d6e5fef44dc2f1d90d{\ncolor:#2c56a4;\nborder-color:#2c56a4;\n}\n.avia-svg-icon.av-l58540aw-54251dd9939035d6e5fef44dc2f1d90d svg:first-child{\nstroke:#2c56a4;\nfill:#2c56a4;\n}\n.av_font_icon.av-l58540aw-54251dd9939035d6e5fef44dc2f1d90d .av-icon-char{\nfont-size:40px;\nline-height:40px;\n}\n<\/style>\n<span  class='av_font_icon av-l58540aw-54251dd9939035d6e5fef44dc2f1d90d avia_animate_when_visible av-icon-style- avia-icon-pos-center avia-iconfont avia-font-entypo-fontello avia-icon-animate'><span class='av-icon-char' data-av_icon='\ue8df' data-av_iconfont='entypo-fontello' aria-hidden=\"true\" ><\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-g2uws-e36896bf723ea7011b211838570eaf87\">\n#top .av-special-heading.av-g2uws-e36896bf723ea7011b211838570eaf87{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-g2uws-e36896bf723ea7011b211838570eaf87 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-g2uws-e36896bf723ea7011b211838570eaf87 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-g2uws-e36896bf723ea7011b211838570eaf87 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  el_after_av_font_icon  el_before_av_hr '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Service<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l5854sw5-6f3737d4a3608bd54d3a03a3cbd164a7\">\n#top .hr.av-l5854sw5-6f3737d4a3608bd54d3a03a3cbd164a7{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n.hr.av-l5854sw5-6f3737d4a3608bd54d3a03a3cbd164a7 .hr-inner{\nwidth:45%;\nborder-color:#f9b032;\nmax-width:45%;\n}\n.hr.av-l5854sw5-6f3737d4a3608bd54d3a03a3cbd164a7 .av-seperator-icon{\ncolor:#f9b032;\n}\n.hr.av-l5854sw5-6f3737d4a3608bd54d3a03a3cbd164a7 .av-seperator-icon.avia-svg-icon svg:first-child{\nfill:#f9b032;\nstroke:#f9b032;\n}\n<\/style>\n<div  class='hr av-l5854sw5-6f3737d4a3608bd54d3a03a3cbd164a7 hr-custom  avia-builder-el-3  el_after_av_heading  avia-builder-el-last  hr-center hr-icon-yes'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><span class='av-seperator-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8df' data-av_iconfont='entypo-fontello' ><\/span><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-34006k-60a6bb140ac3b52bfbb32b93f69e920a\">\n.av-tab-section-outer-container.av-34006k-60a6bb140ac3b52bfbb32b93f69e920a .av-tab-section-tab-title-container{\nbackground-color:#4c7abb;\n}\n#top .av-tab-section-outer-container.av-34006k-60a6bb140ac3b52bfbb32b93f69e920a .av-section-tab-title{\ncolor:#ffffff;\n}\n#top .av-tab-section-outer-container.av-34006k-60a6bb140ac3b52bfbb32b93f69e920a .av-active-tab-title.av-section-tab-title{\ncolor:#f9b234;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-slide-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-4  el_after_av_one_full  el_before_av_one_full  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-34006k-60a6bb140ac3b52bfbb32b93f69e920a'><div class='av-tab-section-tab-title-container avia-tab-title-padding-default av-custom-tab-color' role='tablist'><a href='#support' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-kzhahdvx-bdfaba566313d92f26552538ef272c3b av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8b9' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Support<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#warranty' data-av-tab-section-title='2' class='av-section-tab-title  av-kzhal8q4-abd2c1f15afe6d9459bf51b14b03d5b1 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue855' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Warranty<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#calibration' data-av-tab-section-title='3' class='av-section-tab-title  av-kzhao1t9-dede94e2a69345e545e51dc641158f17 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8de' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Calibration<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#repairs' data-av-tab-section-title='4' class='av-section-tab-title  av-kzhau802-50285c507aa844d4b7499486df922056 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-4'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue856' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Repairs<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#downloads' data-av-tab-section-title='5' class='av-section-tab-title  av-kzig3g3z-8eac9be68f60ac570b13d843064fd6e7 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-5'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue82d' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Downloads<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>Previous<\/title>\n<desc id='av-svg-desc-1'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Next<\/title>\n<desc id='av-svg-desc-2'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-default' style='width:500vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kzhahdvx-bdfaba566313d92f26552538ef272c3b\">\n.av-layout-tab.av-kzhahdvx-bdfaba566313d92f26552538ef272c3b{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-kzhahdvx-bdfaba566313d92f26552538ef272c3b av-animation-delay-container  avia-builder-el-5  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"support\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><article  class='iconbox iconbox_left av-kzhbd4zc-af41b7026eb3b4241393a3415cdeda09  avia-builder-el-6  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Support\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8b9' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Support<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>Service is a matter of course for us. Therefore, we do not offer service contracts that are subject to fees. Whenever you have a technical question or problem, just contact us. It is irrelevant whether your device has been acquired recently or is already 15 years old. We will help you in any case.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kzhal8q4-abd2c1f15afe6d9459bf51b14b03d5b1\">\n.av-layout-tab.av-kzhal8q4-abd2c1f15afe6d9459bf51b14b03d5b1{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-kzhal8q4-abd2c1f15afe6d9459bf51b14b03d5b1 av-animation-delay-container  avia-builder-el-7  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"warranty\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><article  class='iconbox iconbox_left av-kzhbep1k-86dd93f3d25fc1388e7b0050019d30c7  avia-builder-el-8  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Warranty\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue855' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Warranty<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>We grant a guarantee of 48 months from the date of purchase for all devices if they were purchased within the EU. For devices purchased outside the EU, we grant a guarantee of 24 months from the date of purchase.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kzhao1t9-dede94e2a69345e545e51dc641158f17\">\n.av-layout-tab.av-kzhao1t9-dede94e2a69345e545e51dc641158f17{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-kzhao1t9-dede94e2a69345e545e51dc641158f17 av-animation-delay-container  avia-builder-el-9  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"calibration\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><article  class='iconbox iconbox_left av-kzhbhbq9-fa63e8280a038d4b3246e611a9531b83  avia-builder-el-10  el_before_av_toggle_container  avia-builder-el-first '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Calibration\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8de' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Calibration<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>Of course you can send your Power Choke Tester to us for recalibration. We will perform the manufacture calibration in-house within one to two working days. The calibration is based on international standards and includes a calibration certificate.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><br \/>\n<div  class='togglecontainer av-kzhbrcgk-078278abc9d007669cd2f7e742444a21  avia-builder-el-11  el_after_av_icon_box  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-kzhbr3ks-abea22afe1ecf3a1d970af650378fb9d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"Further information of calibration process\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Further information of calibration process\" data-aria_expanded=\"Click to collapse: Further information of calibration process\">Further information of calibration process<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>At each calibration we open the devices and subject them to a thorough visual inspection. We also check the function of internal safety devices and circuits. For the factory calibration, we use specially developed, self-made inductance standards, which meet the special requirements through the pulse measurement procedure of our devices. Other inductance standards commonly used in calibration laboratories are usually unsuitable because they are neither designed for high pulse currents nor have sufficient frequency response. Since our devices can also operate with very short pulse times of &lt;3 \u03bcs, the frequency response of the ohmic resistance is also important for the precision of the inductance measurement. For customers from overseas, we offer a calibration kit including calibration instructions, which can be used to perform the calibration either by the customer themselves or by a local calibration laboratory. It contains three long-term stable, very accurate inductance standards (100 \u03bcH, 1 mH, 10 mH) in the ABS \/ PA rack, a low impedance switchable resistor array (6 values \u200b\u200bfrom 10 m\u03a9 to 10 \u03a9, &lt; 0,08%, TK &lt; 20ppm) and a test lead set. For the model DPG10-100B, DPG10-3000B\/E and DPG10-4000B\/F additional inductance standards are necessary, which can be supplied separately.<\/p>\n<div class=\"iconbox_content_container \"><\/div>\n<div class=\"iconbox_content_container \"><a href=\"..\/wp-content\/uploads\/2018\/01\/calibration-kit-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-2623 aligncenter\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"..\/wp-content\/uploads\/2018\/01\/calibration-kit-1-224x300.jpg\" alt=\"\" width=\"224\" height=\"300\" srcset=\"https:\/\/www.ed-k.de\/wp-content\/uploads\/2018\/01\/calibration-kit-1-224x300.jpg 224w, https:\/\/www.ed-k.de\/wp-content\/uploads\/2018\/01\/calibration-kit-1-525x705.jpg 525w, https:\/\/www.ed-k.de\/wp-content\/uploads\/2018\/01\/calibration-kit-1-450x604.jpg 450w, https:\/\/www.ed-k.de\/wp-content\/uploads\/2018\/01\/calibration-kit-1.jpg 745w\" sizes=\"auto, (max-width: 224px) 100vw, 224px\" \/><\/a><\/div>\n<div class=\"iconbox_content_container \"><\/div>\n<p>For our customers in Europe, the calibration in our house is, however, more economical and sensible, since a necessary adjustment can only be done by us.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kzhau802-50285c507aa844d4b7499486df922056\">\n.av-layout-tab.av-kzhau802-50285c507aa844d4b7499486df922056{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-4' class='av-layout-tab av-kzhau802-50285c507aa844d4b7499486df922056 av-animation-delay-container  avia-builder-el-12  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"4\" data-tab-section-id=\"repairs\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><article  class='iconbox iconbox_left av-kzhbj3jz-baa8682fbea2eeb678b118ed58202e39  avia-builder-el-13  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Repairs\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue856' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Repairs<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>We perform repairs or recalibrations quickly and at fair conditions (usually within one or two working days).<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kzig3g3z-8eac9be68f60ac570b13d843064fd6e7\">\n.av-layout-tab.av-kzig3g3z-8eac9be68f60ac570b13d843064fd6e7{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-5' class='av-layout-tab av-kzig3g3z-8eac9be68f60ac570b13d843064fd6e7 av-animation-delay-container  avia-builder-el-14  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"5\" data-tab-section-id=\"downloads\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><article  class='iconbox iconbox_left av-kzig8c3l-0236a396273f79d3dd9fdc523116fdd2  avia-builder-el-15  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: &lt;u&gt;Datasheets and information documents&lt;\/u&gt;\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue82d' data-av_iconfont='entypo-fontello' title=\"&lt;u&gt;Datasheets and information documents&lt;\/u&gt;\" desc=\"&lt;u&gt;Datasheets and information documents&lt;\/u&gt;\" ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" ><a href='https:\/\/www.ed-k.de\/en\/downloads\/' title='&lt;u&gt;Datasheets and information documents&lt;\/u&gt;'  ><u>Datasheets and information documents<\/u><\/a><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>Here you can download datasheets of DPG &#8211; series devices and further informations as pdf-documents.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><div id='after_tab_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-8094'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-30m1r0-c4935c6004d90084ef2badc1ff85973c av_one_full  avia-builder-el-16  el_after_av_tab_section  el_before_av_one_full  avia-builder-el-first  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-29ebos-eaed114fc33052e4e1f9fb8ad52e444a\">\n#top .av-special-heading.av-29ebos-eaed114fc33052e4e1f9fb8ad52e444a{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-29ebos-eaed114fc33052e4e1f9fb8ad52e444a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-29ebos-eaed114fc33052e4e1f9fb8ad52e444a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-29ebos-eaed114fc33052e4e1f9fb8ad52e444a av-special-heading-h2 blockquote modern-quote  avia-builder-el-17  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Software-Updates<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-kzh9vxod-6dcf1e2e2f63ba2d88bd6b2fdb433046 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>We are continuously developing our software. Software updates are always free. The software package includes the DPG10 software, the actual version of the instruction manual and the demo application of LabVIEW VIs for integration in automated testing environments.<\/p>\n<\/div><\/section><\/p><\/div>\n<div  class='flex_column av-268j4u-e940da277f8fb26b1b57e04e1b1c579e av_one_full  avia-builder-el-19  el_after_av_one_full  el_before_av_one_full  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mmi4vqxr-e9a85fd2f4c1c3a4ac6df10b98867ac7\">\n@keyframes av_sonarEffect_av-mmi4vqxr-e9a85fd2f4c1c3a4ac6df10b98867ac7 {\n  0% {opacity: 0.3;}\n 40% {opacity: 0.5; box-shadow: 0 0 0 2px rgba(255,255,255,0.1), 0 0 10px 10px #2c56a4, 0 0 0 10px rgba(255,255,255,0.5);}\n100% {opacity: 0; box-shadow: 0 0 0 2px rgba(255,255,255,0.1), 0 0 10px 10px #2c56a4, 0 0 0 10px rgba(255,255,255,0.5); transform: scale(1.5);}\n}\n.av_font_icon.av-mmi4vqxr-e9a85fd2f4c1c3a4ac6df10b98867ac7{\ncolor:#2c56a4;\nborder-color:#2c56a4;\n}\n.avia-svg-icon.av-mmi4vqxr-e9a85fd2f4c1c3a4ac6df10b98867ac7 svg:first-child{\nstroke:#2c56a4;\nfill:#2c56a4;\n}\n.av_font_icon.av-mmi4vqxr-e9a85fd2f4c1c3a4ac6df10b98867ac7 .av-icon-char{\nfont-size:120px;\nline-height:120px;\nwidth:120px;\n}\n.av_font_icon.av-mmi4vqxr-e9a85fd2f4c1c3a4ac6df10b98867ac7.av-icon-style-border .av-icon-char:hover::after{\nanimation:av_sonarEffect_av-mmi4vqxr-e9a85fd2f4c1c3a4ac6df10b98867ac7 1s ease-in-out;\n}\n<\/style>\n<span  class='av_font_icon av-mmi4vqxr-e9a85fd2f4c1c3a4ac6df10b98867ac7 avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-iconfont avia-font-entypo-fontello avia-icon-animate avia-sonar-shadow'><a href='https:\/\/login.ed-k.de'  target=\"_blank\"  rel=\"noopener noreferrer\"  class='av-icon-char' data-av_icon='\ue8b0' data-av_iconfont='entypo-fontello' aria-hidden=\"false\" ><\/a><span class='av_icon_caption av-special-font'>Register here for software downloads and updates<\/span><\/span><\/div>\n<div  class='flex_column av-av_one_full-a2cef933b0a555f25d1e39b22a8e9dae av_one_full  avia-builder-el-21  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-av_textblock-7491b8051d5afd75714dec0046e8df32 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3><strong>Software Compatibility<\/strong><\/h3>\n<p><strong>3rd Generation (from 02\/2017):<\/strong><\/p>\n<p style=\"padding-left: 40px;\">The 3rd generation software V3.x.x is required to operate the devices of the Power Choke Tester DPG10 B series that were delivered from 02\/2017.<\/p>\n<p style=\"padding-left: 40px;\">The last version that saves the measurement data solely in XML format is version 3.4.61f.<\/p>\n<p style=\"padding-left: 40px;\">From version 3.5.x onwards, you can select during installation whether the measurement data should be saved in XML format or in a database. If the database mode is selected, in addition to the main application, a production application can also be installed that has been optimized for routine testing in mass production.<\/p>\n<p style=\"padding-left: 40px;\">Before installing a version 3.5.x or higher, we strongly recommend that you carefully read the \u201cInstalling the Software\u201d chapter in the user manual so that you can choose the desired installation options.<\/p>\n<p style=\"padding-left: 40px;\">The latest version is V3.9.3.<\/p>\n<p><strong>2nd Generation (07\/2012 to 02\/2017):<\/strong><\/p>\n<p style=\"padding-left: 40px;\">The 2nd generation software V2.x.x is required to operate the devices of the Power Choke Tester DPG10 A series that were delivered from 07\/2012 to 02\/2017. This software is no longer being further developed.<\/p>\n<p style=\"padding-left: 40px;\">The latest version is version V2.6.38.<\/p>\n<p><strong>1st Generation (2005 to 06\/2012):<\/strong><\/p>\n<p style=\"padding-left: 40px;\">The 1st generation software V1.x is required to operate the devices of the Power Choke Tester DPG10 A series that were delivered between 2005 and 06\/2012. This software is based on Excel VBA and is no longer being further developed.<\/p>\n<p style=\"padding-left: 40px;\">The latest version is version V1.9g.<\/p>\n<p style=\"padding-left: 40px;\"><strong>Please observe the system requirements:<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Excel 2003 to 2010<\/li>\n<li>Excel 32-bit !<\/li>\n<li>The version of the Windows operating system does not matter and also 64-bit operating systems will work.<\/li>\n<li>Operation with newer Excel versions from 2013 may be possible in compatibility mode. Office 365 does not work.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8094","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service - ed-k<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ed-k.de\/en\/service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service - ed-k\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ed-k.de\/en\/service\/\" \/>\n<meta property=\"og:site_name\" content=\"ed-k\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T04:50:18+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ed-k.de\\\/en\\\/service\\\/\",\"url\":\"https:\\\/\\\/www.ed-k.de\\\/en\\\/service\\\/\",\"name\":\"Service - 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